Question 1

Is taxpack really free?

Accepted Answer

You get 5 free scans with full AI extraction, SARS categories and a running deductions total - no card, no trial countdown. Paid plans add more scans each year.

Question 2

How does taxpack know the right SARS category?

Accepted Answer

Our engine reads each line item and matches it against SARS deduction rules. When you correct a category, taxpack remembers it for future slips.

Question 3

When does the South African tax year run?

Accepted Answer

The year of assessment runs 1 March to the end of February. taxpack files every slip into the correct year automatically.

Question 4

Is my data safe?

Accepted Answer

Your data is stored on servers in South Africa. Passwords are hashed with argon2, sessions use short-lived tokens and you can revoke practitioner access at any time.

Question 5

Does taxpack work for estate agents and reps?

Accepted Answer

That's exactly who it's built for. Commission earners and the self-employed carry the most deductible expenses - fuel, travel, communications, entertainment.

Question 6

Which phones does taxpack run on?

Accepted Answer

taxpack is available on iOS and Android.